| Country / Area | Shipping Method | Shipping Time | Costs | Condition |
|
US(55 of 62 states) , GB, FR, DE, IT, ES, BE, NL, DK, FI, LU, CH, SE, AT, NO , IE, IS , AU |
STANDARD SHIPPING | 15-20 BUSINESS DAYS | $6.99 | $0.00-$99.99 |
| 15-20 BUSINESS DAYS | FREE | $100 and up | ||
| EXPRESS SHIPPING | 8-10 BUSINESS DAYS | $15.90 | $5 and up | |
| US Island | STANDARD SHIPPING | 15-25 BUSINESS DAYS | $18.99 | $0.00 and up |
| CA | STANDARD SHIPPING | 15-20 BUSINESS DAYS | $7.99 | $0.00-$99.99 |
| 15-20 BUSINESS DAYS | FREE | $100 and up |
1) Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) After the order has been paid, the warehouse needs 1-3 days to process your order.
You will receive a notification once your order has been shipped.
3) In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
4) If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 45 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 90 days of the order date.
For orders within 2 months after dispatch
Customer responsibility: Input wrong address, etc. The shipping fee and insurance fee is non-refundabel.
Drsowl responsibility: Full refund include shipping fee except insurance fee, or resend for products you did not receive.
For orders over 2 months after dispatch
The order is valid for 2 months after dispatch, overdue requests won’t be accepted.